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VONAGE

15 years ago
Following a comment on here concernig using Vonage as a phone service, I wrote directly to Vonage, and this is their response.
Dear Skip West,Thank you for contacting Vonage Customer Care!I am glad you took the time to write to us today. It is my pleasure to explain how the Vonage system works.Skip, Vonage phone service is portable and usable anywhere in the world as long as you have a broadband connection. Some countries regulate the use of VoIP. If there are no VoIP regulations in Ecuador, you can use our service. However, the latency between your local ISP and our service in the United States may affect the overall quality of our services.While using our service in Manta, Ecuador, you will have to accept a United States telephone number and pay our international rates to call within Ecuador. All your calls to United States and Canada will be included in your plan and you need not pay anything for calls placed to and from US. Your friends and family members from United States can also call your Vonage phone number and it will be a local call for them.I also regret that I did not receive your complete email as part of your message to us has been truncated. If I missed out anything regarding your inquiry, please get back to us with the information which you need from us.For more information on using Vonage service outside US, please visit the link given below:http://www.vonage.com/support.php?sc=support0409&article=1364If you would like to speak to a live sales representative, you can call us Toll Free at 1-800-975-9560.If you have any questions, your Vonage team is available to assist you 24 hours a day, 7 days a week. Contact us whenever and however it suits you!- On-Line Help Support at http://www.vonage.com/support.php- Contact Us at http://www.vonage.com/help_contactus.php- Or call Toll-Free at 1-VONAGE-HELP (1-866-243-4357)

Are there VoIP regulations in EC, and does this system work?

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William Russell
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