×
Interested in our Partner Program for businesses or our Local Guide Program for experienced expats and digital nomads? Click here to learn more.
Expat Exchange
Free MembershipSign In

Customs payment for courier parcel without a cedula??

1 year ago
Hi All,

I hope someone can help me with some advice on a frustrating situation. I decided to get some parcels of things bought online (from the UK) sent to a hotel in Quito where I was staying. I put down the name of a staff member there. The parcels are now both with customs and I need to pay the duties to release them. Fine. The problem is that I need to register an account to pay the duties and I cannot register an account with my passport: the website only seems to accept an Ecuador cedula. Is there any way around this?? I was hoping to leave Quito this week but now I might have to stay here until I can get these parcels. It's a lovely city but I need to keep travelling!

Do you think it might be possible to do the payment at a postal/customs office in person?

Thanks,

S

Universal Tax Professionals
Universal Tax Professionals

SJB Global
SJB Global

SJB Global is a top-rated financial advisory firm specializing in expat financial advice worldwide, offering retirement planning & tax-efficient solutions with a regressive fee model.
Learn More

SJB GlobalSJB Global

SJB Global is a top-rated financial advisory firm specializing in expat financial advice worldwide, offering retirement planning & tax-efficient solutions with a regressive fee model.
Learn More

Living in Ecuador GuideLiving in Ecuador Guide

Expats in Ecuador share some of the pros and cons of living in Ecuador. Topics covered include where to live, the bureaucracy, the people and more.

Ecuador Forum Ecuador Forum
Join our Ecuador forum to meet other expats and talk about living in Ecuador.

Contribute to Ecuador Network Contribute
Help other expats and newcomers by answering questions about the challenges and adventures of living in Ecuador.

Best Places to Live in Ecuador Best Places to Live in Ecuador

If you're dreaming about living in Ecuador, here are the 15 Best Places to Live in Ecuador in 2023.

Healthcare in EcuadorHealthcare in Ecuador

Expats in Ecuador share their experiences with healthcare and overseas medical insurance in Ecuador.

Cost of Living in EcuadorCost of Living in Ecuador

Expats offer insight into the cost of living in Ecuador.

Moving to EcuadorMoving to Ecuador Guide

Expats in Ecuador offer advice to newcomers and people considering a move to Ecuador about clothing, sunscreen, renting before buying, gringo pricing, Ecuadorians politeness and much more.

Real Estate in EcuadorReal Estate in Ecuador

Real estate listings in popular cities and towns in Ecuador.

Pros Cons of Living in EcuadorPros & Cons of Living in Ecuador

Take off your rose-colored glasses and learn what expats have to say about the biggest challenges and the greatest rewards of living in Ecuador.

Retiring in EcuadorRetiring in Ecuador

Advice for people retiring in Ecuador.

10 Tips for Living in Ecuador10 Tips for Living in Ecuador

If you've recently arrived in Ecuador, here are 10 tips for digital nomads living in Ecuador.

SJB Global
SJB Global

SJB Global is a top-rated financial advisory firm specializing in expat financial advice worldwide, offering retirement planning & tax-efficient solutions with a regressive fee model.
Learn More

SJB GlobalSJB Global

SJB Global is a top-rated financial advisory firm specializing in expat financial advice worldwide, offering retirement planning & tax-efficient solutions with a regressive fee model.
Learn More

Universal Tax Professionals
Universal Tax Professionals

Copyright 1997-2025 Burlingame Interactive, Inc.

Privacy Policy Legal Partners & Local Guides