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Healthcare and Health Insurance in Colombia | Expat Exchange
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Bucaramanga, Colombia

15 Expats Talk about Health Insurance and Healthcare in Colombia

By Betsy Burlingame

Last updated on May 25, 2023

Summary: The quality of medical care in Colombia is generally considered to be good, although it is not as advanced as the medical care available in the United States. Emergency services are generally reliable and ambulances can be called by dialing 123. The response time for ambulances is usually quite fast, and the medical staff are well-trained and experienced.

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Colombian Visa Services
Colombian Visa Services

How are healthcare services Colombia?

When we asked expats and global nomads about the quality of medical care in Colombia, they replied:

"Pay the higher insurance premium to insure quicker access to specialists. Have at least a working knowledge of the language as most doctors speak no English. ," mentioned one expat in Colombia.

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What are medical services in Colombia like?

When we asked expats and global nomads about the quality of medical care in Colombia, they replied:

"I had a sinus infection and rather than go through the insurance plan, I just went to a private physician and paid cash. The doctor visit (including a basic physical exam) plus an antibiotic and an anti-inflammatory injection was less than 20 US dollars," wrote one expat.

"Colombia has a well-developed healthcare system, with both public and private hospitals and clinics providing a wide range of medical services. The country has a high number of qualified medical professionals, including doctors, nurses, and specialists, who are able to provide quality care. Colombia also has a number of specialized medical centers, such as cancer treatment centers, that offer advanced treatments and technologies. Additionally, the country has a number of health insurance plans available to citizens, which can help cover the cost of medical services," commented one expat who moved to Colombia.

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Are healthcare and health insurance expensive in Colombia?

"Healthcare and health insurance in Colombia can be expensive, depending on the type of coverage and services needed. Generally, public healthcare is available at a lower cost than private healthcare, but the quality of care may not be as high. Private health insurance plans are available, but they can be costly and may not cover all medical expenses. Additionally, many Colombians opt to pay out-of-pocket for medical services, as this can be more affordable than purchasing health insurance," remarked one expat living in Colombia.

"You can choose any health Ins company you want here, at a very reasonable price. Sanitas was recommended to me many years ago and I love it. My ambulance ride last year (5 hours) Hospital stay, and open Heart Surgery cost me $1 USD for the co-pay and never a deductable here," said one expat living in Florencia.

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What are emergency services like in Colombia?

When we asked about emergency services, members in Colombia wrote:

"There are three hospitals, approximately 10 -20 minutes away. All private hospitals," commented one expat who moved to Medellin.

"Emergency services are pretty good. Better before COVID, of course. Before COVID the only Hospital that I would go to was private, MEDILASER is the nicest and is about 5 minutes from my house.All 3 Hospitals are within 12 minutes from any part of town. We call an ambulance the old fashioned way, with a telephone," said one expat.

"I live within 10 minutes to 30 minutes depending on the hospital. The hospital connected to SaludTotal is Clinica de Bucaramanga/ Private. It is old, 2 people to a room, typically no soap in the public bathrooms and I have caught them using water to clean my arm for needle insertion. With AXAColpatria, International Hospital Colombia. New hospital equipped with the latest technology and loaded with specialists doctors. Private large rooms. Very nice, Fast attention with my insurance. I am treated as a VIP. ," remarked one expat in Bucaramanga.

"Emergency services in Colombia are generally reliable and efficient. In the event of an emergency, the best way to call for an ambulance is to dial 123, the national emergency number. This number is free and available 24 hours a day, 7 days a week. Ambulances are typically staffed with trained medical personnel and equipped with the necessary medical supplies to provide basic medical care. In addition, the ambulance service is often accompanied by a police escort to ensure the safety of the patient and medical personnel," remarked one expat living in Colombia.

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Will I need to travel to see a specialist?

"My insurance is only good for Colombia. There are a multitude of available clinics/hospitals from the small towns to the big cities. My wife received decent care in a small town with SaludTotal for a ear infection.," wrote an expat living in Bucaramanga.

"As a member of SaludCoop, get same benefits wherever I go-in country. Most major cities have this EPS represented," said an expat in Colombia.

"I was in the USA last year for medical care and to visit my daughter. Heart problems here require a trip to Neiva, Huila which is 5 hours away, or to Bogota," commented one expat living in Florencia, Colombia.

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Are common prescription medications available in Colombia?

"Many USA prescriptions are over the counter in a multitude of pharmacies throughout the country. This is changing and medicines are coming under more control by the government. I pay $1/copay for my prescriptions. Most medicines I have needed are available here, either by prescription or over the counter. Prices for over the counter medicines are compared 2 to 10 times cheaper than the USA," remarked one expat living in Bucaramanga.

"yes and no...I took Nexium in the US for many years. Here, I can only get the generic . but, it seems to work just as well. prescriptions or "formulas" as they are known here, are a joke, any pharmacy will sell you whatever you need as long as you have the money. Lots of the popular brand meds are not available here, such as Tums, Tylenol, but the local replacements once again, work well. meds are definitely not expensive.. My generic Nexium costs me 9.100 Colombian pesos a month...about $4.50 US," said one expat living in Colombia.

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Do you have anything more to add about local medical facilities in Colombia?

"Colombia has a range of medical facilities and medical care options available. Healthcare services in Colombia generally provide a high level of care and are said to be some of the best that Latin America has to offer. The country has invested heavily in modernizing its healthcare infrastructure, with advanced medical and technological equipment in many of the major hospitals. Colombia has world-renowned doctors and specialists in a variety of medical fields and is dedicated to continually improving their healthcare services," wrote one expat.

"As one of the major cities in Colombia, Medellin has 7 or 8 major hospitals, with more than one being recognized for providing world class care in several specialties. Medical care should not be a major worry," commented one expat who moved to Medellin.

As a foreigner living in Colombia, will I have access to public healthcare? What is it like?

"Yes, foreigners living in Colombia have access to public healthcare. The public healthcare system in Colombia is known as the Sistema General de Seguridad Social en Salud (SGSSS). It is a comprehensive system that provides access to medical services, including preventive care, diagnosis, treatment, and rehabilitation. The quality of care varies depending on the region, but overall, the public healthcare system in Colombia is considered to be of good quality," wrote an expat living in Colombia.

"I am enrolled with EPS Sanitas,I am the only expat in the whole State of Caqueta. If I am working at a school, the school pays for my health Ins. If I am taking time off from teaching, I pay in the area of $30. USD per month plus a 1 dollar co-pay. My health Ins covers EVERYTHING.. Ambulance, Doctor visits, Hospital stays, Open heart surgery, Medications, Specialist, and any kind of testing necessary. etc... Pre existing = no problem. We have 2 public and 1 private Hospital in Florencia.. The quality of care lately has been lacking a little sicnce Covid hit. The really good Doctors seem to be leaving the area for the bigger cities," said an expat in Florencia.

What have your experiences during the pandemic with the local healthcare system been like?

We asked expats in Colombia if they have access to public healthcare in Colombia. And, if they do have access, what is it like. They wrote...

"My girlfriend required some minor surgery. There was absolutely no problem and no cost. Everybody wears masks, but without them you would never know things were not normal," said one expat living in Ibague.

"The pandemic has had a significant impact on the healthcare system in Colombia. Many hospitals have been overwhelmed with the influx of patients, leading to long wait times and limited access to medical care. Additionally, the government has implemented strict measures to limit the spread of the virus, such as closing borders and restricting movement. This has made it difficult for people to access medical care, especially in rural areas. Despite these challenges, the healthcare system in Colombia has been able to provide adequate care to those in need. Doctors and nurses have worked tirelessly to provide the best care possible, and the government has provided financial support to help cover the costs of medical care," mentioned one expat in Colombia.

What advice do you have for expats having a baby in Colombia?

We asked expat moms who gave birth in Colombia about their experiences and advice they have for other moms to be. They said:

"If you have a high-risk pregnancy, I would recomment returning to the States. The NICU staff at FSF are great, but if our son had been born much earlier, he would have needed to medevac to the States, where the equipment and medical technology are better. They were fine for his condition, but the NICU chief told us that if the babies are smaller than two pounds, it's more difficult for them, whereas in the States one-pound babies often do just fine. Also, make sure if you deliver in Colombia that you have your husband advocating for you," said one person in Bogota.

"Ensure that you have ample pre- and post-natal care, as this will be invaluable to your peace of mind during the pregnancy and in the months following the birth. Make sure you have all relevant paperwork, such as the birth certificate and a passport, in order before the baby’s arrival. Make sure you are familiar with the healthcare system in your region, so you can quickly get help if needed. Consider enrolling in a childbirth class to ensure you’re familiar with the local standards of birthing and to build a support network with other expat parents. Consider involving a doula, who may be able to provide additional for insight and assistance. Finally, do research ahead of time regarding your visa and residency situation, as having a baby may result in new paperwork," remarked one expat in Colombia.

Are healthcare services good in Colombia?

We asked people if they have access to good medical care in Colombia. They wrote:

"We have a FULL Medical/Dental policy that costs us about $31 US dollars. My husband recently had an emergency when a bone from some soup got lodged in his throat. He went to the ER at our Clinic, was sent for X-Rays, they were unable to unlodge it. He was then sent to a specialist at the Hospital. They were finally able to get it out. TOTAL Co-Pay.. ZERO!!," said one expat in Cali.

"Colombia has a well-developed health system that provides a range of health services to the population, including primary care and specialist services. The health system includes a mix of public and private actors, including health-care providers and health-financing entities such as social security and insurance companies. Most Colombians are enrolled in a health insurance plan and receive their primary care services in the top public system known as 'serivicio preferencias' (preferred services). The services are generally good quality, with adequate access to medication and hospital services. Colombia has an increasing number of medical graduates exceeding the number of posts available in both the public and private sectors, thus increasing competition among the providers, and keeping costs relatively low. In addition, many health organizations, public and private, provide programs to educate on health promotion and disease prevention topics as HIV/AIDS, maternal and child health and non-communicable diseases," remarked one in Colombia.

"We are very pleased with the healthcare system. We feel it is high quality, and much less expensive than in the US," explained one expat.

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About the Author

Betsy Burlingame Betsy Burlingame is the Founder and President of Expat Exchange and is one of the Founders of Digital Nomad Exchange. She launched Expat Exchange in 1997 as her Master's thesis project at NYU. Prior to Expat Exchange, Betsy worked at AT&T in International and Mass Market Marketing. She graduated from Ohio Wesleyan University with a BA in International Business and German.

Some of Betsy's articles include 12 Best Places to Live in Portugal, 7 Best Places to Live in Panama and 12 Things to Know Before Moving to the Dominican Republic. Betsy loves to travel and spend time with her family. Connect with Betsy on LinkedIn.

Bucaramanga, Colombia
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