15 Expats Talk about Health Insurance and Healthcare in Mexico
Last updated on Mar 02, 2024
Summary: The quality of medical care in Mexico is generally considered to be good, although it is not as advanced as the medical care available in the United States. Emergency services are available in Mexico, and ambulances can be called by dialing 066. However, response times may be slower than in the US, and the quality of care may not be as high.
How are healthcare services Mexico?
When we asked expats and global nomads about the quality of medical care in Mexico, they replied:
"Be sure to have travel insurance... helps to speak Spanish to communicate more freely with the caregivers, however someone there will speak English," remarked one expat living in Puerto Vallarta.
" It depends on finances and age. If you're a professional moving to Mexico for business reasons, then you'll no doubt be given a private insurance plan. For those still young, private insurance is cheaper than in the USA but still ultimately unaffordable. Those working for public or private sector employers should automatically be enlisted in the IMSS which is our national system free to the user. Roughy equivalent to the UK's NHS, if you need something major it is excellent. For minor problems you may care to go private. Besides the IMSS, if you're not working you can enroll in the govenment's Seguro Popular system which is probably a bit inferior to the IMSS but again will protect you against major events. Next, I recommend paying monthly to subscribe to a private ambulance/outpatient service such as EMME. The price is reasonable and they come quickly with a fully equipped ambulance and medical team. They also have an outpatient walk-in centre open until late. Most pharmacies have an attached doctor available during work hours (sometimes morning only) and you can get a quick consultation either free or at insignificant cost - very useful if you need an antibiotic because these need a prescription now. ," said one expat living in Monterrey.
What are medical services in Mexico like?
When we asked expats and global nomads about the quality of medical care in Mexico, they replied:
"Medical services in Mexico vary depending on the region. Generally, the country has a wide range of medical facilities, including public and private hospitals, clinics, and medical centers. Many of these facilities offer quality care and modern medical technology. In addition, Mexico has a number of specialized medical centers that provide specialized care for specific conditions. Mexico also has a number of medical tourism destinations, where people from other countries can receive medical care at a lower cost than in their home countries," commented one expat living in Mexico.
"I avoid cut-and-drug as much as possible and take responsibility for the key aspects of health: eating wisely and exercising. If I don't do those things, what can anyone do for me? What I do no t like about the government health program that I joined is that doctors have the same reliance on drugs as in the US. I have not had hospital care, but friends who have report excellent care. I would like to start a movement to ban Coca Cola and other diabetes-inducing "foods." And I would like to see more attention paid to use of traditional medicinal plants, which are widely available in Mexico," wrote one expat.
Are healthcare and health insurance expensive in Mexico?
"Healthcare and health insurance in Mexico can be expensive, depending on the type of coverage and services needed. Generally, public healthcare is available at a lower cost than private healthcare, but the quality of care may not be as high. Private health insurance can be expensive, but it often provides more comprehensive coverage and access to better quality care. Additionally, many employers in Mexico offer health insurance plans to their employees, which can help to reduce the cost of healthcare," remarked one expat living in Mexico.
"Private healthcare is generally excellent and less expensive than the USA and Europe. Health insurance is available up to 70 years of age (renewable) but gets expensive with age. My daughter who is 30 pays about US $100/month and I pay US $450/month at age 68. The last increase in premium was 20%. This is with 10% co-seguro and a deductible of US$2500. I guess at some point it will be unaffordable," said one expat living in Mexico.
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What are emergency services like in Mexico?
When we asked about emergency services, members in Mexico wrote:
"Emergency services in Mexico are generally reliable and efficient. In the event of an emergency, you can call 066 for an ambulance. This is a free service and the operator will be able to direct you to the nearest hospital or medical facility. The ambulance will be equipped with medical personnel and the necessary equipment to provide medical assistance. In some cases, the ambulance may also be able to provide transportation to the hospital," commented one expat who moved to Mexico.
"I live about 10 minutes from the hospital zone which is crammed with care facilities of every kind. One of the best is the Muguerza. There are many. Care is as good as anywhere in the world. The national system has specialist hospitals such as maternity, skeletal, cardiac, etc," said one expat.
"Again,the best hospitals are PRIVATE - CostaMed and Hospitan. They are both located on the main highway that runs between Tulum and Cancun. In case of an emergency you simply dial "911". Of course, depending on your emergency, a patient may be brought to one of the hospitals mentioned above until stabilized and possibly moved to Cancun -where there are larger facilities and more medical equipment," remarked one expat in Playa Del Carmen.
"Tequisquiapan has a NUMBER of private hospitals. I cannot tell you about them as I travel TO QUERETARO for my health issues. I live in Tequisquiapan, Queretaro. For an expat, myself, I found myself unfortunately over the past 2 years needing healthcare. 1. Shoulder surgery 2. I was "found" by the ONLY venomous spider in all of Mexico and 3. I fell in Costco in Queretaro slipping on water on the floor and broke my hip. I have Medicare in the USA but it does you NO GOOD in Mexico. Period. Call me jaded but i cannot see paying for 2 health insurances at the same time. I am seriously considering stopping Medicare (after 3 years here) as it is useless here and why waste $200 a month? ," remarked one expat living in Queretaro City and Tequisquiapan.
"I know of 3 hospitals in the area. Mexico General, Angeles Hosp. and Hospital Mexico are the ones I have heard of and I think 2 of them are public with nobody I have met telling horror stories, but I have not been to a hospital since the 80s and have not idea how one would get an ambulance. ," said one expat living in Tijuana.
Will I need to travel to see a specialist?
"There are many specialists in Puerto Vallarta and you can usually make an appointment within 2 days and the cost is about 500 pesos (less than $50)," commented one expat living in Puerto Vallarta, Mexico.
"The bulk of people I have met getting medical care in Tijuana live in the US and travel to receive their care. Tijuana, as a large border town is easy to get to and has many Doctors and dentists. People don't generally care to be evacuated to go to a country with worse care. I no longer go there now that my major dental issue is over, and now that I have moved to a more distant place," wrote one expat.
"If I had the option, and I DO because I have international health insurance, I am covered in the US as well as anywhere in the world. Without a doubt, if physically possible, I would go to the US for anything major. If I was unable to travel back to the US, many people use the faculties in Cancun and Merida simply due to the fact that these are more populated areas and as a result have better equipped hospitals," commented one expat who moved to Playa Del Carmen.
"This is a bit long, but you asked and I wish I had known before all of this happened to me. I have been in 3 hospitals (PRIVATE) in Queretaro. 1 for shoulder in Juraquilla and 2 in Qro. proper. ALL were extremely up to date, clean and better than the last on in Texas I had to go to. The staff of Dr's is amazing. ALL of my Dr's have spoken English, which is good because my Spanish is poco! 1. a good orthopedic surgeon 2. a good Internist! When I was extremely ill, and not knowing why, and my little housekeeper saying I had to go to a Dr., I ended up calling a friend in Qro. and she helped with finding me an English speaking Internist. Little did i know he is an amazing Professor that has taught most all of my other Dr.s. This was when we found the spider bite and i was immediately admitted into San Jose Hospital in Queretaro. I was there for 7 days with multiple IV, Oxygen etc. Private room. I ended up with a team of 7 Dr's. I had no idea about this spider nor how bad it is. I have been told I was lucky to be alive. The ONLY thing at San Jose was I was a single woman and thy kept hounding me about WHO was going to take care of me and How was I going to pay? They expect some family member to stay with you 24/7. I told them that wasn't going to happen unless it was one of my 4 legged dogs. They weren't too sure about that and we DID have a big go round about this when they started yelling at one of my visitors as to why they weren't there to take care of me. Be forewarned! So I had a 'team' of Dr.'s that all speak English in place. I had talked to another Orthopedist last fall when I found a 'hole' left by CEA in front of my house. So when I fell, I pretty much knew where I wanted to go, and where my Dr's were all located. BIG THING before they will look at you or admit you, you usually have to put up a deposit of $10,000 pesos.($500 usd). But, you will be refunded what you do not use. Emergency room fee (also included my Ambulance ride) and you can call your Dr you want to see you. I ended up with X-rays, an CT scan. My Dr. came and I was in surgery at 9 pm and even had my anesthesiologist (I see 2 times a year for pain injection management for my shoulder Dr. in Texas screwed up) HOSPITAL H plus is where I wanted to go. Clean, all my Dr's in one place. The ONLY thing I have an issue with is for a major surgery (plate and 6 screws) they only kept me 2 days then sent me "home". There are ** NO REHAB FACILITIES *** fortunately I had a Mexican family to look after me in their home for the next 8 weeks. Since then I have Physical Therapist that come to MY home to give therapy. Would I return to USA for medical Care. Everyone is different. But NO, honestly I feel my Dr's, each and every one are better than what I had in the USA! They are compassionate, very well educated - some even in USA and then come back to Mx to practice. Everyone is different and expects different ...... I am a Nurse by trade so I am very picky. Summary: The issues I have I've stated above. 1. They want someone of your family to stay with you in hospital for your care. ( That is what a nurse is getting paid to do, tell them that!) 2. No Rehab facilities. 3. Prices are CHEAP at private hospitals compared to USA. AND, watch out for Violinista Spiders. ," said one expat.
Are common prescription medications available in Mexico?
"The farmacias have a huge stock of remedies. Most are fairly inexpensive. Many don't require a prescription. Others do. The only one I had difficulty finding required visiting 6 farmacias but the usual experience is finding what you need on the 1st try. ," said an expat in Tijuana.
"Yes, common prescription medications are available in Mexico. Many of the same medications that are available in the United States are also available in Mexico, although they may be sold under different brand names. In addition, some medications that are not available in the United States may be available in Mexico. It is important to note that some medications may require a prescription from a Mexican doctor, while others may be available over the counter," commented one expat living in Mexico.
"Most medicines are available without a prescription except for psychotropic and antibiotics. Generic medicines are freely available, this means that medicines in general cost a fraction of the price you'd be charged in, say, the USA," wrote one expat.
"Pretty much. Cheaper than USA costs and many different pharmacies. Guadalajara and Aahorra," commented one expat who moved to Queretaro City and Tequisquiapan.
Do you have anything more to add about local medical facilities in Mexico?
"Medical facilities and care in Mexico vary greatly depending on location and type of healthcare provider. Generally speaking, there are good quality hospitals and clinics throughout the country that provide comprehensive medical care. The quality of government-funded public healthcare can vary, however, those with access to private care receive satisfactory treatment from healthcare professionals. Mexico also has a large number of highly qualified specialists that can provide top-notch care in many critical areas of medicine. In addition, the country has access to cutting-edge technology and treatments," commented one expat who moved to Mexico.
"All hospitals and clinics are 10-15 minutes from any point in the city. Many. many medical options to choose from. They have both public, which might be a long wait, and private, substantially below USA costs," said one expat.
"We have one major private hospital in Playa. This is a really important thing to me as the public hospitals are not up to par with what expats are accustomed to coming from the US, Canada or Europe. The care is really outstanding in the private hospitals with most doctors speaking fluent English. They are also required to have an additional level of training to be able to work in a private hospital. I have been retired for 15 years but I actually sell international health insurance to expats which allows us to use ANY PRIVATE hospital or doctor in the world. I got involved in this because I was hit by a taxi cab about 15 years ago while traveling and ended up in a public hospital. The conditions were so bad - no soap or toilet paper in the bathrooms - 50 people in a group room..... I never wanted to be in that situation ever again. That was when I went quest for international health insurance. It is something critical to have," remarked one expat in Playa Del Carmen.
"I am very close to the many pharmacies for medicines. Also there are bi-lingual doctors' offices in many places downtown. There are several hospitals nearby within a few miles. I have heard that the quality of care is very good. But, I have not had personal experience yet, thank goodness," remarked one expat living in Playa del Carmen.
As a foreigner living in Mexico, will I have access to public healthcare? What is it like?
"Yes, as a foreigner living in Mexico, you will have access to public healthcare. The public healthcare system in Mexico is known as the Instituto Mexicano del Seguro Social (IMSS). It provides a range of services, including preventive care, medical and surgical treatments, and hospitalization. The quality of care varies from region to region, but overall it is considered to be of good quality. The cost of care is also relatively low, making it an attractive option for those living in Mexico," remarked one expat living in Mexico.
"I believe there is a public healthcare system for Mexican citizens, but I don't think it covers foreigners. Most people I have met seeking Mexican medical care travel to Mexico either because they can't afford care in the US or are seeking treatment that is inferior in the US. Most are paying out of pocket rather than through insurance, as Mexican care often costs less than the insurance would cost. Most visit clinics rather than hospitals, by researching the individual practitioners. Thus I have heard little about the quality of hospital care," said one expat living in Tijuana.
"I have no idea. Getting to a Dr. in Tequisquiapan is easy. You just ask someone where a good Dr. is and that is where you go. The best Drs are at their private hospitals," mentioned one expat in Queretaro City and Tequisquiapan.
"As an expat, MOST people will purchase their own Expat Insurance which covers you in any PRIVATE HOSPITAL and allows you to use ANY DOCTOR you wish. Some policies can be quite expensive but others are actually very reasonably priced. For example a mother of 52 with two girls 11 and 13 pays about USD $1900 a year and the coverage INCLUDES the United States. only about $1000 EXCLUDING the United States. This is with a $1000 deductible. This is about the minimum starting point. But, the price of US coverage is just a FRACTION of what you would pay if you lived in the United States. Private insurance will typically exclude pre-existing conditions, but this is on a case-by-case basis. If you work in Mexico, you will have basic medical coverage called IMSS. All employers are required to pay into the system and it is like a socialized form of medical care for Mexico. It is BASIC because IMSS hospitals are not extravagant and will require you to produce a lot of paperwork and will also require a lot of time and patience. There is also health care for the poorest of the poor. In order to enroll you will be asked certain questions like - "is your floor dirt or tile", "do you own a tv"? If you have the means, I would recommend going Private as I can not recommend the public system or hospitals. If you are from the US, you will not be accustomed to the public hospitals and having to deal with the mountains of paperwork in Spanish. ," commented one expat who moved to Playa Del Carmen, Mexico.
What have your experiences during the pandemic with the local healthcare system been like?
We asked expats in Mexico if they have access to public healthcare in Mexico. And, if they do have access, what is it like. They wrote...
"The pandemic has had a significant impact on the healthcare system in Mexico. Access to healthcare has been limited due to the closure of many medical facilities, and the availability of medical supplies and personnel has been reduced. Additionally, the cost of medical care has increased, making it difficult for many people to access the care they need. Despite these challenges, the Mexican government has taken steps to ensure that the healthcare system remains functional, including providing financial support to medical facilities and increasing the availability of telemedicine services," remarked one expat in Mexico.
"Suffered a ruptured lung requiring surgery. treatment was outstanding and affordable," remarked one expat living in Xcalak.
What advice do you have for expats having a baby in Mexico?
We asked expat moms who gave birth in Mexico about their experiences and advice they have for other moms to be. They said:
"First, research local hospitals and doctors, and ensure that the facility is well-regarded and accredited. Additionally, familiarize yourself with the country’s maternity laws and parental rights in order to know your rights and to ensure that your baby is properly registered with the local authorities. It is also important to ensure that you have a reliable support network of friends and family to provide both physical and emotional support during this time. Finally, be sure to retain important records, such as all medical reports and any documents related to formal registration of the baby," remarked one expat in Mexico.
Are healthcare services good in Mexico?
We asked people if they have access to good medical care in Mexico. They wrote:
"A few weeks ago I used my GEHA (government employees health association) insurance at Hospital San Antonio. Well I should say I tried to use it. At first the staff at Hospital San Antonio said that my entire emergency would be covered but they charged my $25000 USD UP Front and I had to pay it or the administrative staff there told me they would send me to a public hospital in the worst part of Guadalajara. They bullied me and I felt so uncomfortable but I was not in a position to fight. I paid the up front fee and then on discharge they just deducted it from the bill which I still had to pay and they gave me a bill with codes to submit to my insurer for reimbursement...such lies and thieves trying to trick people about accepting insurances. I will never go back to Hospital San Antonio in Tlyacapan," explained one expat.
"We have not had to use hospital services as of yet. However, Guadalajara has exceptional hospitals that are affordable and an hour away. Local dentist and medical services receive high marks from those living here any length of time," said one person in Ajijic.
"Yes, I get 100% medical services such as Doctors, Hospitals, Operations & Medicines for free through the ISSTE system. My Wife was an English teacher at a Federal School so I was able to enter the system as her spouse," remarked one expat in Apizaco.
"The healthcare system in Mexico is largely divided into private and public services. Public healthcare is largely provided by the federal health system and is available to anyone who meets the country's numeric residency requirements. Private healthcare is often seen as the more reliable option, which generally requires health insurance or out-of-pocket payments. In general, healthcare in Mexico is quite advanced, with sophisticated medical technologies and well-trained medical professionals available in both public and private facilities. Mexico has made progress in recent years in prioritising the health and well-being of its citizens, with a significant emphasis on preventive care and public health initiatives, such as the introduction of new health insurance options," explained one expat living in Mexico.
"We have several hospitals here and are only 3 and a half hours from Guadalajara which has as good medical care as anywhere in the world. We had a friend who spent 3 weeks in intensive care in Guadalajara and the total cost was 35,000.00 dollars. Think of that in the US.. and she is well now," said one expat in Manzanillo.
About the Author
Joshua Wood, LPC joined Expat Exchange in 2000 and serves as one of its Co-Presidents. He is also one of the Founders of Digital Nomad Exchange. Prior to Expat Exchange, Joshua worked for NBC Cable (MSNBC and CNBC Primetime). Joshua has a BA from Syracuse and a Master's in Clinical and Counseling Psychology from Fairleigh Dickinson University. Mr. Wood is also a licensed counselor and psychotherapist.
Some of Joshua's articles include Pros and Cons of Living in Portugal, 10 Best Places to Live in Ireland and Pros and Cons of Living in Uruguay. Connect with Joshua on LinkedIn.
Additional Information:
- Mexico Guide
- Healthcare & Health Insurance in Mexico
- Members Talk about Healthcare & Health Insurance in Mexico
- Best Places to Live in Mexico
- Guide to Real Estate in Mexico
- Pros & Cons of Living in Mexico
- Cost of Living in Mexico
- Cost of Living in Mexico
- Mexico Visa & Residency
- Is Mexico City Safe?
- 10 Best Places to Live in Mexico
- 2024 Guide to Living in Mexico
- Pros and Cons of Living in Mexico 2024
- 2024 Guide to Moving to Mexico
- Members Talk about the Cost of Living in Mexico