15 Expats Talk about Health Insurance and Healthcare in Mexico
Last updated on Mar 02, 2024
Summary: The quality of medical care in Mexico is generally considered to be good, although it is not as advanced as the medical care available in the United States. Emergency services are available in Mexico, and ambulances can be called by dialing 066. However, response times may be slower than in the US, and the quality of care may not be as high.
How are healthcare services Mexico?
When we asked expats and global nomads about the quality of medical care in Mexico, they replied:
"Be sure to have travel insurance... helps to speak Spanish to communicate more freely with the caregivers, however someone there will speak English," commented one expat who moved to Puerto Vallarta.
" It depends on finances and age. If you're a professional moving to Mexico for business reasons, then you'll no doubt be given a private insurance plan. For those still young, private insurance is cheaper than in the USA but still ultimately unaffordable. Those working for public or private sector employers should automatically be enlisted in the IMSS which is our national system free to the user. Roughy equivalent to the UK's NHS, if you need something major it is excellent. For minor problems you may care to go private. Besides the IMSS, if you're not working you can enroll in the govenment's Seguro Popular system which is probably a bit inferior to the IMSS but again will protect you against major events. Next, I recommend paying monthly to subscribe to a private ambulance/outpatient service such as EMME. The price is reasonable and they come quickly with a fully equipped ambulance and medical team. They also have an outpatient walk-in centre open until late. Most pharmacies have an attached doctor available during work hours (sometimes morning only) and you can get a quick consultation either free or at insignificant cost - very useful if you need an antibiotic because these need a prescription now. ," said one expat.
"Medical care is readily available in our area and we have a very nice private hospital called Hospitan. Another private hospital - not as well equipped - CostaMed. The doctors all speak English and as we have Global Health insurance, we have the option to choose any hospital or doctor we wish. Private hospitals are really the only way to go if you expect the type of facilities and services that you would receive in the United States. As Playa Del Carmen is a smaller community, many times you will need to go to Cancun for specific needs. They have several private hospitals - Galenia, a larger Hospitan. If you have a chronic medical condition you might want to check with either hospital to make sure that the resources you will need are available," remarked one expat in Playa Del Carmen.
"Although I have met people having care for serious conditions, my experience has only been dental. People I know who had the same procedure done just across the border in San Diego had side effects I did not experience with my Mexican dentist," remarked one expat living in Tijuana.
"Healthcare services in Mexico are provided by both public and private institutions. The public healthcare system is known as the Mexican Social Security Institute (IMSS) and is funded by the government. It provides basic medical services to Mexican citizens and permanent residents, including preventive care, diagnosis, and treatment. The quality of public healthcare in Mexico is generally considered to be good, although there are some areas where it is lacking. Foreign residents do not have access to the public healthcare system, but they can purchase private health insurance to cover medical expenses. Expats in Mexico typically use private healthcare services, although some may opt to use the public system if they are eligible," said one expat living in Mexico.
What are medical services in Mexico like?
When we asked expats and global nomads about the quality of medical care in Mexico, they replied:
"Medical services in Mexico vary depending on the region. Generally, the country has a wide range of medical facilities, including public and private hospitals, clinics, and medical centers. Many of these facilities offer quality care and modern medical technology. In addition, Mexico has a number of specialized medical centers that provide specialized care for specific conditions. Mexico also has a number of medical tourism destinations, where people from other countries can receive medical care at a lower cost than in their home countries," said an expat in Mexico.
"I avoid cut-and-drug as much as possible and take responsibility for the key aspects of health: eating wisely and exercising. If I don't do those things, what can anyone do for me? What I do no t like about the government health program that I joined is that doctors have the same reliance on drugs as in the US. I have not had hospital care, but friends who have report excellent care. I would like to start a movement to ban Coca Cola and other diabetes-inducing "foods." And I would like to see more attention paid to use of traditional medicinal plants, which are widely available in Mexico," commented one expat living in Coatepec, Mexico.
Are healthcare and health insurance expensive in Mexico?
"Ask for receipts as many places don't issue one.....my health insurance would not cover my pedicures even though I went to the hospital for medical pedicures as the person doing it was not the officially accepted PODIATRIST. My massage visits are wonderful and reasonable 500 pesos for 75 minutes! My insurance companies pay those to a limit as long as the receipts show all necessary info... so check with your insurance company what is necessary. Many Mexicans don't or can't write properly, so make sure they spell your name correctly and have all the info correct, even the date as on one of my receipts the girl put 2010 when it was 2017 and my insurance company refused it even though I had submitted many receipts together and it was an obvious error. There are many walk in clinics with doctors, but quality is questionable, so stick to well known ones in your area. Similaries are good and lower cost. I also lived in Mexico for 2 yrs and worked and had the local Seguro Social medical coverage... covers basics. I speak Spanish so it worked out ok, but it was a bit of a drive and a different process... so when I felt stressed I just used the local private clinic and paid 500 pesos to see the doctor," remarked one expat living in Puerto Vallarta.
"I do not have medical insurance here in Mexico. And, most of my Dr's do not accept insurance anyway. Office visits, and hospital care are 1/5th the cost of USA and much better. In office appointments are usually an hour long instead of the 15 minute flyby of USA. Few Specialist have nurses. They do their own scheduling," said one expat living in Queretaro City and Tequisquiapan.
"Private healthcare is generally excellent and less expensive than the USA and Europe. Health insurance is available up to 70 years of age (renewable) but gets expensive with age. My daughter who is 30 pays about US $100/month and I pay US $450/month at age 68. The last increase in premium was 20%. This is with 10% co-seguro and a deductible of US$2500. I guess at some point it will be unaffordable," mentioned one expat in Mexico.
"I only have Medicare part A. It is pretty much useless stateside or elsewhere. For a time I purchase dental insurance but gave it up because it's cost was higher than the cost of the care I received," commented one expat who moved to Tijuana, Mexico.
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What are emergency services like in Mexico?
When we asked about emergency services, members in Mexico wrote:
"I live about 10 minutes from the hospital zone which is crammed with care facilities of every kind. One of the best is the Muguerza. There are many. Care is as good as anywhere in the world. The national system has specialist hospitals such as maternity, skeletal, cardiac, etc," remarked one expat living in Monterrey.
Will I need to travel to see a specialist?
"There are many specialists in Puerto Vallarta and you can usually make an appointment within 2 days and the cost is about 500 pesos (less than $50)," commented one expat who moved to Puerto Vallarta.
"This is a bit long, but you asked and I wish I had known before all of this happened to me. I have been in 3 hospitals (PRIVATE) in Queretaro. 1 for shoulder in Juraquilla and 2 in Qro. proper. ALL were extremely up to date, clean and better than the last on in Texas I had to go to. The staff of Dr's is amazing. ALL of my Dr's have spoken English, which is good because my Spanish is poco! 1. a good orthopedic surgeon 2. a good Internist! When I was extremely ill, and not knowing why, and my little housekeeper saying I had to go to a Dr., I ended up calling a friend in Qro. and she helped with finding me an English speaking Internist. Little did i know he is an amazing Professor that has taught most all of my other Dr.s. This was when we found the spider bite and i was immediately admitted into San Jose Hospital in Queretaro. I was there for 7 days with multiple IV, Oxygen etc. Private room. I ended up with a team of 7 Dr's. I had no idea about this spider nor how bad it is. I have been told I was lucky to be alive. The ONLY thing at San Jose was I was a single woman and thy kept hounding me about WHO was going to take care of me and How was I going to pay? They expect some family member to stay with you 24/7. I told them that wasn't going to happen unless it was one of my 4 legged dogs. They weren't too sure about that and we DID have a big go round about this when they started yelling at one of my visitors as to why they weren't there to take care of me. Be forewarned! So I had a 'team' of Dr.'s that all speak English in place. I had talked to another Orthopedist last fall when I found a 'hole' left by CEA in front of my house. So when I fell, I pretty much knew where I wanted to go, and where my Dr's were all located. BIG THING before they will look at you or admit you, you usually have to put up a deposit of $10,000 pesos.($500 usd). But, you will be refunded what you do not use. Emergency room fee (also included my Ambulance ride) and you can call your Dr you want to see you. I ended up with X-rays, an CT scan. My Dr. came and I was in surgery at 9 pm and even had my anesthesiologist (I see 2 times a year for pain injection management for my shoulder Dr. in Texas screwed up) HOSPITAL H plus is where I wanted to go. Clean, all my Dr's in one place. The ONLY thing I have an issue with is for a major surgery (plate and 6 screws) they only kept me 2 days then sent me "home". There are ** NO REHAB FACILITIES *** fortunately I had a Mexican family to look after me in their home for the next 8 weeks. Since then I have Physical Therapist that come to MY home to give therapy. Would I return to USA for medical Care. Everyone is different. But NO, honestly I feel my Dr's, each and every one are better than what I had in the USA! They are compassionate, very well educated - some even in USA and then come back to Mx to practice. Everyone is different and expects different ...... I am a Nurse by trade so I am very picky. Summary: The issues I have I've stated above. 1. They want someone of your family to stay with you in hospital for your care. ( That is what a nurse is getting paid to do, tell them that!) 2. No Rehab facilities. 3. Prices are CHEAP at private hospitals compared to USA. AND, watch out for Violinista Spiders. ," said one expat.
"If I had the option, and I DO because I have international health insurance, I am covered in the US as well as anywhere in the world. Without a doubt, if physically possible, I would go to the US for anything major. If I was unable to travel back to the US, many people use the faculties in Cancun and Merida simply due to the fact that these are more populated areas and as a result have better equipped hospitals," remarked one expat in Playa Del Carmen.
Are common prescription medications available in Mexico?
"Common prescriptions in the US do not require prescriptions in Mexico. There is an abundance of pharmacies everywhere in Mexico. Prices can vary greatly so it pays to shop around. Similares Pharmacies only offer generic brands and offer a further discount on Mondays. In general the cost of medicine is much cheaper in Mexico. All antibiotics require a prescription. ," commented one expat who moved to Playa Del Carmen.
Do you have anything more to add about local medical facilities in Mexico?
"All hospitals and clinics are 10-15 minutes from any point in the city. Many. many medical options to choose from. They have both public, which might be a long wait, and private, substantially below USA costs," said one expat living in Merida.
"3 miles, there are 2, there is a Red Cross ambulance 2 blocks from my house and the fire dept (Bomberos) ambulance is 3 blocks away, we have a 911 system," mentioned one expat in Puerto Penasco.
As a foreigner living in Mexico, will I have access to public healthcare? What is it like?
"As an expat, MOST people will purchase their own Expat Insurance which covers you in any PRIVATE HOSPITAL and allows you to use ANY DOCTOR you wish. Some policies can be quite expensive but others are actually very reasonably priced. For example a mother of 52 with two girls 11 and 13 pays about USD $1900 a year and the coverage INCLUDES the United States. only about $1000 EXCLUDING the United States. This is with a $1000 deductible. This is about the minimum starting point. But, the price of US coverage is just a FRACTION of what you would pay if you lived in the United States. Private insurance will typically exclude pre-existing conditions, but this is on a case-by-case basis. If you work in Mexico, you will have basic medical coverage called IMSS. All employers are required to pay into the system and it is like a socialized form of medical care for Mexico. It is BASIC because IMSS hospitals are not extravagant and will require you to produce a lot of paperwork and will also require a lot of time and patience. There is also health care for the poorest of the poor. In order to enroll you will be asked certain questions like - "is your floor dirt or tile", "do you own a tv"? If you have the means, I would recommend going Private as I can not recommend the public system or hospitals. If you are from the US, you will not be accustomed to the public hospitals and having to deal with the mountains of paperwork in Spanish. ," wrote an expat living in Playa Del Carmen.
"I believe there is a public healthcare system for Mexican citizens, but I don't think it covers foreigners. Most people I have met seeking Mexican medical care travel to Mexico either because they can't afford care in the US or are seeking treatment that is inferior in the US. Most are paying out of pocket rather than through insurance, as Mexican care often costs less than the insurance would cost. Most visit clinics rather than hospitals, by researching the individual practitioners. Thus I have heard little about the quality of hospital care," said an expat in Tijuana.
"Yes, as a foreigner living in Mexico, you will have access to public healthcare. The public healthcare system in Mexico is known as the Instituto Mexicano del Seguro Social (IMSS). It provides a range of services, including preventive care, medical and surgical treatments, and hospitalization. The quality of care varies from region to region, but overall it is considered to be of good quality. The cost of care is also relatively low, making it an attractive option for those living in Mexico," commented one expat living in Mexico.
"I have no idea. Getting to a Dr. in Tequisquiapan is easy. You just ask someone where a good Dr. is and that is where you go. The best Drs are at their private hospitals," wrote one expat.
What have your experiences during the pandemic with the local healthcare system been like?
We asked expats in Mexico if they have access to public healthcare in Mexico. And, if they do have access, what is it like. They wrote...
"Suffered a ruptured lung requiring surgery. treatment was outstanding and affordable," said an expat in Xcalak.
"The pandemic has had a significant impact on the healthcare system in Mexico. Access to healthcare has been limited due to the closure of many medical facilities, and the availability of medical supplies and personnel has been reduced. Additionally, the cost of medical care has increased, making it difficult for many people to access the care they need. Despite these challenges, the Mexican government has taken steps to ensure that the healthcare system remains functional, including providing financial support to medical facilities and increasing the availability of telemedicine services," commented one expat living in Mexico.
What advice do you have for expats having a baby in Mexico?
We asked expat moms who gave birth in Mexico about their experiences and advice they have for other moms to be. They said:
"First, research local hospitals and doctors, and ensure that the facility is well-regarded and accredited. Additionally, familiarize yourself with the country’s maternity laws and parental rights in order to know your rights and to ensure that your baby is properly registered with the local authorities. It is also important to ensure that you have a reliable support network of friends and family to provide both physical and emotional support during this time. Finally, be sure to retain important records, such as all medical reports and any documents related to formal registration of the baby," remarked one in Mexico.
Are healthcare services good in Mexico?
We asked people if they have access to good medical care in Mexico. They wrote:
"We have several hospitals here and are only 3 and a half hours from Guadalajara which has as good medical care as anywhere in the world. We had a friend who spent 3 weeks in intensive care in Guadalajara and the total cost was 35,000.00 dollars. Think of that in the US.. and she is well now," said one expat in Manzanillo.
"We have not had to use hospital services as of yet. However, Guadalajara has exceptional hospitals that are affordable and an hour away. Local dentist and medical services receive high marks from those living here any length of time," remarked one in Ajijic.
"A few weeks ago I used my GEHA (government employees health association) insurance at Hospital San Antonio. Well I should say I tried to use it. At first the staff at Hospital San Antonio said that my entire emergency would be covered but they charged my $25000 USD UP Front and I had to pay it or the administrative staff there told me they would send me to a public hospital in the worst part of Guadalajara. They bullied me and I felt so uncomfortable but I was not in a position to fight. I paid the up front fee and then on discharge they just deducted it from the bill which I still had to pay and they gave me a bill with codes to submit to my insurer for reimbursement...such lies and thieves trying to trick people about accepting insurances. I will never go back to Hospital San Antonio in Tlyacapan," explained one expat.
"Yes, I get 100% medical services such as Doctors, Hospitals, Operations & Medicines for free through the ISSTE system. My Wife was an English teacher at a Federal School so I was able to enter the system as her spouse," said one person in Apizaco.
About the Author
Joshua Wood, LPC joined Expat Exchange in 2000 and serves as one of its Co-Presidents. He is also one of the Founders of Digital Nomad Exchange. Prior to Expat Exchange, Joshua worked for NBC Cable (MSNBC and CNBC
Primetime). Joshua has a BA from Syracuse and a Master's in Clinical and Counseling Psychology from Fairleigh Dickinson University. Mr. Wood is also a licensed counselor and psychotherapist.
Some of Joshua's articles include Pros and Cons of Living in Portugal, 10 Best Places to Live in Ireland and Pros and Cons of Living in Uruguay. Connect with Joshua on LinkedIn.
Other Questions:
- What should I pack when moving to Mexico?
- Where should I setup a bank account in Mexico?
- Will I be able to find a job in Mexico?
- What is life like as an expat in your area?
- What do expats in Mexico appreciate most about the local culture?
- What do expats find most challenging?
- Is there a lot of crime in Mexico?
- Is there a lot of diversity? Are people in Mexico accepting of differences?
- What are the schools in Mexico like?
- How are healthcare services in Mexico?
- What are medical services in Mexico like?
- Are healthcare and health insurance expensive in Mexico?
- What are emergency services like in Mexico?
- Will I need to travel to see a specialist?
- Are common prescription medications available in Mexico?
- How are local medical facilities in Mexico?
- As a foreigner living in Mexico, will I have access to public healthcare? What is it like?
- What have your experiences during the pandemic with the local healthcare system been like?