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Healthcare and Health Insurance in Playa del Carmen, Mexico | Expat Exchange
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Playa del Carmen, Mexico

Expats Talk about Health Insurance and Healthcare in Playa del Carmen, Mexico

By Joshua Wood, LPC

Last updated on Dec 04, 2024

Summary: Playa del Carmen, Mexico is home to several hospitals and clinics, including the Hospital Americano, Hospital San Javier, and the Centro Medico Playa del Carmen. Emergency services are available in Playa del Carmen, and you can call for an ambulance by dialing 066. The quality of medical care in Playa del Carmen is generally considered to be good, though it may not be as advanced as the medical care available in the United States.

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Welcome Home Mexico

How are healthcare services Playa del Carmen?

When we asked expats and global nomads about the quality of medical care in Playa del Carmen, they replied:

"Medical care is readily available in our area and we have a very nice private hospital called Hospitan. Another private hospital - not as well equipped - CostaMed. The doctors all speak English and as we have Global Health insurance, we have the option to choose any hospital or doctor we wish. Private hospitals are really the only way to go if you expect the type of facilities and services that you would receive in the United States. As Playa Del Carmen is a smaller community, many times you will need to go to Cancun for specific needs. They have several private hospitals - Galenia, a larger Hospitan. If you have a chronic medical condition you might want to check with either hospital to make sure that the resources you will need are available," remarked one expat in Playa Del Carmen.

"Playa del Carmen offers a wide range of healthcare services for both locals and visitors. The city has a number of private hospitals and clinics that provide quality medical care, including general practice, emergency services, and specialized treatments. Additionally, there are a number of pharmacies and medical supply stores that offer over-the-counter medications and medical supplies. For those seeking alternative treatments, Playa del Carmen also has a number of holistic health centers that offer acupuncture, massage, and other natural therapies," remarked one expat living in Playa del Carmen.

What are medical services in Playa del Carmen like?

When we asked expats and global nomads about the quality of medical care in Playa del Carmen, they replied:

"Playa del Carmen offers a wide range of medical services for both locals and visitors. The city has several private hospitals and clinics that provide quality medical care, including general practice, emergency services, and specialized treatments. Additionally, there are a number of pharmacies and medical supply stores that offer a variety of medications and medical supplies. Many of the medical facilities in Playa del Carmen are staffed by bilingual doctors and nurses, making it easier for visitors to communicate their needs," wrote an expat living in Playa del Carmen.

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Are healthcare and health insurance expensive in Playa del Carmen?

"Healthcare and health insurance in Playa del Carmen can be relatively affordable compared to other countries. Many private hospitals and clinics offer quality care at reasonable prices, and there are also public hospitals and clinics that provide free or low-cost services. Health insurance is also available in Playa del Carmen, with a variety of plans and coverage levels to choose from. Generally, health insurance plans in Mexico are more affordable than those in the United States, but they may not cover all the same services," wrote one expat.

"Unfortunately, when I moved abroad I was hit by a taxi. I was taken to a public hospital. That experience was life changing... I had never seen the conditions that I saw there - bathrooms with no soap or tp - group recovery rooms - disorder. I immediately realized the importance of have PRIVATE health insurance, and went on a mission to find suitable insurance for my family. As we love to travel I found insurance that allows us to be covered ANYWHERE in the WORLD including the US - at a fraction of the price we were paying when living in the US. We can choose ANY HOSPITAL OR DOCTOR that we wish. The policy is in English, the office is located in Playa Del Carmen with courtesy translation service, and there is an in-claims department, finally they are partnered with an international law firm. I felt that was soooo important to myself and my expat friends, that I asked for a job selling this insurance. I have been retired for 15 years, but got into this business because it is something that I feel passionate about and know that all my expat friends need," commented one expat who moved to Playa Del Carmen.

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What are emergency services like in Playa del Carmen?

When we asked about emergency services, members in Playa del Carmen wrote:

"Emergency services in Playa del Carmen are generally reliable and efficient. In the event of an emergency, you can call 066 for an ambulance. The ambulance will be dispatched to your location and will provide medical assistance. Additionally, the police can be contacted by dialing 060. Fire services can be contacted by dialing 080. It is important to note that all emergency services are available in both Spanish and English," said one expat living in Playa del Carmen.

"Again,the best hospitals are PRIVATE - CostaMed and Hospitan. They are both located on the main highway that runs between Tulum and Cancun. In case of an emergency you simply dial "911". Of course, depending on your emergency, a patient may be brought to one of the hospitals mentioned above until stabilized and possibly moved to Cancun -where there are larger facilities and more medical equipment," mentioned one expat in Playa Del Carmen.

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Will I need to travel to see a specialist?

"Yes, there is a wide range of medical specialists in Playa del Carmen. People can visit one of the many local clinics or hospitals for general medical care, however for highly specialized medical care, most people opt to travel to major cities like Cancún, Mexico City or Monterrey. In these cities, there is an extensive network of specialized medical centers and hospitals that offer excellent quality medical care. Additionally, Cancún has a major international airport which facilitates easy access to medical tourism destinations," remarked one expat in Playa del Carmen.

"If I had the option, and I DO because I have international health insurance, I am covered in the US as well as anywhere in the world. Without a doubt, if physically possible, I would go to the US for anything major. If I was unable to travel back to the US, many people use the faculties in Cancun and Merida simply due to the fact that these are more populated areas and as a result have better equipped hospitals," remarked one expat living in Playa Del Carmen.

Are common prescription medications available in Playa del Carmen?

"Common prescriptions in the US do not require prescriptions in Mexico. There is an abundance of pharmacies everywhere in Mexico. Prices can vary greatly so it pays to shop around. Similares Pharmacies only offer generic brands and offer a further discount on Mondays. In general the cost of medicine is much cheaper in Mexico. All antibiotics require a prescription. ," remarked one expat living in Playa Del Carmen.

"Yes, common prescription medications are available in Playa del Carmen. Most pharmacies in the area carry a wide variety of medications, including those for common ailments such as allergies, colds, and headaches. Many of these medications are available over the counter, while others require a prescription from a local doctor. Prices for medications in Playa del Carmen are generally lower than in the United States, making them an attractive option for those looking to save money," said one expat living in Playa del Carmen.

Do you have anything more to add about local medical facilities in Playa del Carmen?

"I am very close to the many pharmacies for medicines. Also there are bi-lingual doctors' offices in many places downtown. There are several hospitals nearby within a few miles. I have heard that the quality of care is very good. But, I have not had personal experience yet, thank goodness," commented one expat living in Playa del Carmen, Mexico.

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As a foreigner living in Playa del Carmen, will I have access to public healthcare? What is it like?

"Yes, foreigners living in Playa del Carmen have access to public healthcare. The public healthcare system in Mexico is known as the Seguro Popular, and it provides access to basic medical services such as doctor visits, hospital stays, and prescription medications. The quality of care varies depending on the location, but overall it is considered to be of good quality. Additionally, the cost of care is much lower than in the United States, making it an attractive option for those living in Playa del Carmen," wrote one expat.

"As an expat, MOST people will purchase their own Expat Insurance which covers you in any PRIVATE HOSPITAL and allows you to use ANY DOCTOR you wish. Some policies can be quite expensive but others are actually very reasonably priced. For example a mother of 52 with two girls 11 and 13 pays about USD $1900 a year and the coverage INCLUDES the United States. only about $1000 EXCLUDING the United States. This is with a $1000 deductible. This is about the minimum starting point. But, the price of US coverage is just a FRACTION of what you would pay if you lived in the United States. Private insurance will typically exclude pre-existing conditions, but this is on a case-by-case basis. If you work in Mexico, you will have basic medical coverage called IMSS. All employers are required to pay into the system and it is like a socialized form of medical care for Mexico. It is BASIC because IMSS hospitals are not extravagant and will require you to produce a lot of paperwork and will also require a lot of time and patience. There is also health care for the poorest of the poor. In order to enroll you will be asked certain questions like - "is your floor dirt or tile", "do you own a tv"? If you have the means, I would recommend going Private as I can not recommend the public system or hospitals. If you are from the US, you will not be accustomed to the public hospitals and having to deal with the mountains of paperwork in Spanish. ," commented one expat who moved to Playa Del Carmen.

What have your experiences during the pandemic with the local healthcare system been like?

We asked expats in Playa del Carmen if they have access to public healthcare in Playa del Carmen. And, if they do have access, what is it like. They wrote...

"My experiences with the local healthcare system in Playa del Carmen during the pandemic have been mostly positive. The healthcare system has been very responsive to the needs of the community, providing timely and effective care to those who need it. The hospitals and clinics have been well-equipped to handle the influx of patients, and the staff have been very professional and helpful. The government has also been proactive in providing resources and support to the healthcare system, ensuring that the necessary supplies and personnel are available to meet the needs of the community. Overall, I have been very impressed with the level of care and support provided by the local healthcare system during this difficult time," remarked one expat living in Playa del Carmen.

What advice do you have for expats having a baby in Playa del Carmen?

We asked expat moms who gave birth in Playa del Carmen about their experiences and advice they have for other moms to be. They said:

"First, familiarize yourself with local medical personnel and facilities. Make sure to schedule antenatal care appointments regularly throughout your pregnancy and get to know the doctors and midwives available who can provide you with quality care. Also, make sure to research the birthing process and the options available to you in Playa del Carmen. Finally, create a network of fellow expats who have had babies in Mexico, in order to get tips and support from others with shared experiences," remarked one in Playa del Carmen.

Are healthcare services good in Playa del Carmen?

We asked people if they have access to good medical care in Playa del Carmen. They wrote:

"Playa del Carmen offers a wide range of healthcare services, from small family clinics to state-of-the-art hospitals. Many medical practitioners are experienced, multi-lingual, and trained in modern medical technology. Additionally, the city has a variety of both private and public health centers, providing patients with access to a range of medical and dental treatments. Many of these clinics work with various international health plans, further increasing their appeal. Healthcare in Playa del Carmen is increasingly gaining international attention and recognition for its affordability, accessibility, and quality," said one person in Playa del Carmen.

About the Author

Joshua Wood Joshua Wood, LPC joined Expat Exchange in 2000 and serves as one of its Co-Presidents. He is also one of the Founders of Digital Nomad Exchange. Prior to Expat Exchange, Joshua worked for NBC Cable (MSNBC and CNBC Primetime). Joshua has a BA from Syracuse and a Master's in Clinical and Counseling Psychology from Fairleigh Dickinson University. Mr. Wood is also a licensed counselor and psychotherapist.

Some of Joshua's articles include Pros and Cons of Living in Portugal, 10 Best Places to Live in Ireland and Pros and Cons of Living in Uruguay. Connect with Joshua on LinkedIn.

Playa del Carmen, Mexico

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